Vacuum Cleaners

Review Shark Rocket HV382 DuoClean Vacuum Cleaner

Judy D. Evans
Written by Judy D. Evans

The Shark Rocket HV382 TruePet Rocket is an ultra-light vacuum with a detachable handheld. The Duo Clean Technology has an integrated dual brushroll system (soft brushroll and bristle brush) for better cleaning on hard floors or carpeting. Triple Particle Cleaning tackles 3 types of floors messes; large (without snowplowing), small and stuck-on particles, from both carpets and floors. Includes the TruePet Mini Motorized Brush and Extendable Under Appliance Wand to get into tight areas.

The HV382 is made to tackle pet hair, and the TruePet Mini Motorized Brush, can pick up hair, dust and dirt from pillows, upholstery, carpets, stairs, and car interiors. Both the handheld and the full unit have integrated LED headlights to see under furniture, dark closets, and other low light areas. Maneuvering around furniture is easy with the built-in swivel steering. The wand can be attached to the handheld for high cleaning.

I don’t easily get excited about a new vacuum cleaner, yet the Rocket Complete HV382 from Shark might be one of those few special cases. If you follow me on a regular basis, you might recall my review of the HV320 models which I’ve wrote approximately 2 years ago. It was about time for SharkNinja to come up with something new on the market. Thus, we will be talking today about the HV380 series. I gave the HV382 a legitimate test, and managed to form a strong opinion, one which I’ll present in the following couple of minutes.

Product Specifications:
Cleaning power
The Shark Rocket Complete with DuoClean Technology conveys the so-called Triple Particle Cleaning. Shark’s marketing department came up with this concept as they were trying to emphasize that this product can suck in both large debris, more granular dust as well as stuck-on particles. In reality, the system responsible for the efficiency of the cleaning is the newly improved brushroll.

The soft brushroll has a pull effect, gathering all the particles it can reach. The bristle brush agitates the dirt, sending it directly into the air flow. The strong motor offers a great suction. This Rocket offers 2 suction modes.
HB320 line: you can use the first setting for bare floors and small area rugs, while the second setting unleashes the full power of the motor, making it appropriate for cleaning high pile carpet.

Input power
The motor has been improved and consumes 600 watts, 100W more than the HV320 series.

Bin capacity
Holds 0.25 gallons (1 dry quart) – the same amount of debris as the HV320 series, twice as much as the HV300 series. It’s enough to vacuum 5-6 rooms without any issues (depending on the frequency you clean your home). The container is easy to empty and clean.

Filtration
Filtration was never a strong point of the Rockets. The Rocket Complete makes no exception. The vacuum comes with 2 regular
filters, one pre and one post motor. One is made of felt, and the other is made of foam. These are washable and should be cleaned regularly.

Weight and dimensions
Measures 9.84 x 10.24 x 46.46 inches and weights 9.9 lbs when it’s completely assembled (when in hand vac mode, it weights about 5 lbs). It’s a bit heavier than the previous versions, but having a weight under 10 lbs in a corded vacuum is enough in my opinion.

Warranty
Depending on the place you purchase the unit, SharkNinja may offer a limited VIP lifetime warranty if you buy it directly from their site, or 5 years if you purchase the product from 3rd party wholesalers. Think about your options well: there may be cases when you would be more protected by shopping from serious companies such as Amazon.

Our first thought was why 2 brushes?
Shark calls this “DuoClean Technology” and write that it is designed to impart Triple Particle Cleaning. What is Triple Particle cleaning? Our understanding is that it removes large, small and stuck-on particles from bare floors and carpet and operates as follows:

On Carpet
The soft brushroll pulls in large particles
The main brushroll removes embedded fine dirt

On Bare Floors
The soft brushroll removes stuck-on dust and large particles
Particles delivered by the soft brushroll are accelerated in the suction channel by the main brushroll.

Bare Floors – Fine dust, medium particles, large particles, long pet hair.It worked very well on bare floors. We thought the front roller may cause some scatter but there was none to speak of. It pulled up everything and it required very few passes of the vacuum. With respect to picking up stuck-on dust, we weren’t able to tell how well this works, although in theory the front brushroll should definitely help with this kind of thing (if this is an issue for you).

Low-Pile Carpet – Fine dust, medium particles, large particles, long pet hair. It did a good job on carpet as well, removing all the debris (although the debris was not “ground-in”). We were also pleased that despite having no height controls the nozzle did not push larger debris forward and it removed everything. We have many vacuums where the nozzle (if it has no height controls) will push larger debris around on carpet.

We did notice however that the nozzle really had a tendency to claw itself forward. It feels almost self-propelled. This is fine on the forward stroke of the vacuum but it fights you a bit on the backstroke, and in some cases the back wheels of the nozzle will be pulled right up off the carpet in an effort to pull the machine back. This is not overwhelming but it is noticeable and it can be a bit tiresome over time.

Medium-Pile Carpet – Ground-in long pet hair.We used the mini-motorized tool on the end of the handheld unit for this test. We ground long white dog hair into medium pile carpet (there’s more hair here than it looks like). This tool is motorized and it has stiff bristles – it had no problem pulling up the pet hair and it didn’t stall at any time.

This HV382 has cleaning settings which can, at first, be a bit confusing. A switch on top of the handheld unit has three
settings:
0 = OFF
I = Bare Floors & Area Rugs
II = High Pile Carpets
While setting “0” may be obvious, settings I and II have nothing to do with suction power or turning the brushrolls on or
off. Rather, setting “I” sets the machine’s 2 brushrolls to SPIN SLOWLY, and setting “II” sets the 2 brushrolls to SPIN
RAPIDLY. Both settings have the same suction power.

This vacuum cleaner has a lot of special features. Besides the DuoClean technology:

  • LED Lights
  • Quick Release Foot Pedal
  • Hair Removal Tool
  • Brushroll garage

What is in the box?

  • A dusting brush – standard
  • A duster/crevice tool – also pretty standard
  • An upholstery tool – likewise
  • An under-appliance wand – an interesting attachment which allows you to reach under a lot of places
  • A multi-angle dusting brush – useful in lots of unexpected situations
  • The TruePet Motorized brush – great for handling pet dirt
  • An on-board storage clip
  • The wall mount slot – makes storage easier
  • The accessory bag – help you keep all of the above in a single place

Pros:

  • Powerful suction
  • Performs well on carpet and bare floors
  • Versatile (upright & handheld)
  • Not too loud
  • Respectably long power cord
  • Washable filters
  • Includes plenty of tools

Cons:

  • A bit big for a handheld
  • Small dust canister
  • Will not stand upright
  • No HEPA filter

Final Conclusion:
The Shark Rocket HV382 combines a powerful lightweight upright vacuum with a detachable handheld vacuum. Swivel steering makes it easier to maneuver than traditional fixed wheel vacuums. Shark has a DUO Clean brushroll system to held clean both hard floors and carpets. The Triple Particle Cleaning allows the Shark HV382 to vacuum large, small and stuck on particles.
The included motorized pet tool attaches to the handheld vacuum and will get ground in dirt, pet hair, and dust off your upholstery, stairs, and car interiors. Shark also includes other tools to help in cleaning. This model has received excellent reviews by consumers. This model is a Smart-Review top pick and a great value for ultra-light vacuums.

About the author

Judy D. Evans

Judy D. Evans

Spent 2001-2005 developing strategies for cleaning company formation in Tampa, FL. Spent college summers lecturing about marketing with no outside help. Spent childhood building my own cleaning company in Pensacola, FL.

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